Workplaces everywhere are constantly seeking ways to build efficiency into their processes, and the legal profession is no exception. Although the legal industry as a whole has been slow to adopt AI, the benefits of utilizing the power of Artificial Intelligence in many industries have been undeniable. For law firms and legal teams in the enterprise, how can AI help streamline processes?
Before we dive in, let’s review how AI works. By definition, Artificial Intelligence describes the process of a computer mimicking human thought processes. It allows humans to train a computer to perform a task with a set of data, then allowing the computer to eventually replicate the operation on its own. AI has risen to prominence in a variety of industries over the last several years, including the legal industry.
AI for Legal Marketing and Customer Service
You’re probably familiar with the chatbots that often pop up when you visit a website. These provide a quick way for law firms to connect with potential clients by using AI. As the chatbot answers questions for website visitors, it also provides a positive impression for the business. Legal marketing teams have begun to incorporate AI as a tool to create more customized marketing campaigns based on the potential customer’s needs.
AI for Contract Analysis
A large corporation can have thousands of contracts to review at a time. The sheer amount of hours required to complete these tasks is daunting, but AI is revolutionizing contract management for law firms and enterprise legal teams alike. Lawyers are often looking to sort the contracts based on the type of agreement, keywords or other terms.
With an AI-based contract analysis tool like LinkSquares, legal teams can streamline this process, taking it from a resource-draining task to an efficiently managed process. By utilizing an AI-based platform for contract management, legal teams go beyond the basic sorting features and begin gathering actionable data from their contracts. This leads to greater efficiency over time and more proactive contract management and analysis.
AI for Legal Automation
Aside from contracts, legal teams manage documents and other forms of evidence for cases. For attorneys, document review can be a highly time-consuming process. Navigating a seemingly endless batch of evidence to identify keywords or other parameters is taxing for humans and unsustainable in large quantities. With Artificial Intelligence in the workplace, litigation teams are now able to automate these processes by programming the AI to find the required terms and sort based on pre-set factors. For legal teams, using these types of AI-based tools means more time for crafting arguments and less time sorting documents.
Where do we go from here?
For now, Artificial Intelligence is continuing to make the lives of legal teams easier by automating tasks that take away valuable hours from processes that require a human touch. Many futurists predict that AI will eventually operate in a way that will allow it to act in the place of an attorney, but the ethical implications of AI-based legal practice is complex. However, as law firms continue to adapt these technologies, the focus is on streamlining the processes that can be done by a computer to allow more time for the tasks that require human insight.