--- title: "Customer Spotlight: Bottomline Technologies" description: By automating contract management, this global fintech company finds information in minutes, not months.  image: https://blog.linksquares.com/hubfs/bottomline%20image%20.png --- [Skip to content](https://blog.linksquares.com/customer-spotlight-bottomline-technologies#main-content) [LinkSquares](https://blog.linksquares.com/) Open Mobile Menu [LinkSquares](https://linksquares.com/) Close Mobile Menu [Why LinkSquares](https://linksquares.com/why-linksquares/) [Products](https://linksquares.com/products/) --- [The LinkSquares Cloud One platform for all your in-house legal needs](https://linksquares.com/products/linksquares-cloud/) --- Contract Lifecycle Management Create, review, manage and sign contracts Legal Project Management Centralize your work and keep projects moving Cross-product capabilities Get scalability, efficiency and connectivity LinkSquares Onboarding Experience A step by step guide to get started today --- [Solutions](https://linksquares.com/solutions/) [Customer Stories](https://linksquares.com/customers/) Resources Content [LinkSquares+ Content curated for in-house leaders](https://linksquares.com/plus/) [The Library](https://linksquares.com/library/) In the studio [Demo Library](https://linksquares.com/demo-library/) Community & Events [Customer Stories](https://linksquares.com/customers/) [Events & Webinars](https://linksquares.com/events/) Learning [Blog](https://blog.linksquares.com/) [In-House Insights](https://linksquares.com/inhouse-insights/) [Knowledge Base](https://help.linksquares.com/) [Events](https://linksquares.com/events/) [About Us](https://linksquares.com/about-us/) [Careers](https://linksquares.com/careers/) [Press](https://blog.linksquares.com/tag/linksquares-news-press) [Pricing](https://linksquares.com/pricing/) [Request a demo](https://linksquares.com/demo-request/) Back Close Mobile Menu [Contract Lifecycle Management](https://linksquares.com/products/) [Finalize Streamline your contract creation process](https://linksquares.com/products/finalize/) [Sign Get your contracts executed faster](https://linksquares.com/products/sign/) [Analyze Your post-signature analytics & repository](https://linksquares.com/products/analyze/) [CLM Suite One platform to rule them all](https://linksquares.com/products/) [Request a demo](https://linksquares.com/demo-request/) Back Close Mobile Menu [Legal Project Management](https://linksquares.com/products/) [Prioritize Manage, track, and report on legal work in one place](https://linksquares.com/products/prioritize/) [Request a demo](https://linksquares.com/demo-request/) Back Close Mobile Menu [Cross-product capabilities](https://linksquares.com/products/) [LinkAI Predictive and generative AI](https://linksquares.com/products/analyze/features/ai/) [Integrations Connect the tools you love](https://linksquares.com/integrations/) [Reporting Improve your teams efficiency with KPIs](https://linksquares.com/products/analyze/features/dashboard/) [API Integrate with any third-party app](https://linksquares.com/integrations/linksquares-api/) [Request a demo](https://linksquares.com/demo-request/) Back Close Mobile Menu [Cross-product capabilities](https://linksquares.com/products/) [Onboarding We're here for you from day one](https://linksquares.com/onboarding-services/) [Services Short on time? We can help!](https://linksquares.com/services/) [Support Get answers to all of your technical questions](https://linksquares.com/contact-us/) [Request a demo](https://linksquares.com/demo-request/) [LinkSquares](https://linksquares.com/) - [Why LinkSquares](https://linksquares.com/why-linksquares/) - Products ![](https://images.ctfassets.net/a3hff24q6nt8/104udRs2GzBis3lVOIsQfq/24c371c6c0463777709a98a8bd89cc8c/Image.png) Introducing: Agentic AI for Contract Management Search, edit, and create contracts like never before. [Learn more](https://linksquares.com/agentic-ai/) Contract Lifecycle Management Create, review, manage and sign contracts Legal Project Management Centralize your work and keep projects moving Unified Capabilities Get scalability, efficiency and connectivity LinkSquares Onboarding Experience A step by step guide to get started quickly [Finalize Streamline your contract creation process](https://linksquares.com/products/finalize/) [Sign Get your contracts executed faster](https://linksquares.com/products/sign/) [Analyze Your post-signature analytics & repository](https://linksquares.com/products/analyze/) [CLM Suite One platform to rule them all](https://linksquares.com/products/) [Prioritize Manage, track, and report on legal work in one place](https://linksquares.com/products/prioritize/) [LinkAI Predictive and generative AI](https://linksquares.com/ai/) [Agentic AI Smarter contracting with a multi-agent approach](https://linksquares.com/agentic-ai/) [Integrations Connect the tools you love](https://linksquares.com/integrations/) [Reporting Improve your teams efficiency with KPIs](https://linksquares.com/products/analyze/features/dashboard/) [API Integrate with any third-party app](https://linksquares.com/integrations/linksquares-api/) [Onboarding We're here for you from day one](https://linksquares.com/onboarding-services/) [Services Short on time? We can help!](https://linksquares.com/services/) [Support Get answers to all of your technical questions](https://linksquares.com/contact-us/) - Solutions Use Cases [Crisis Management](https://linksquares.com/solutions/crisis-management/) [Contract Review](https://linksquares.com/solutions/contract-review/) [Contract Storage](https://linksquares.com/solutions/contract-storage/) [Data Privacy & Compliance](https://linksquares.com/solutions/data-privacy-compliance/) [Deal Acceleration](https://linksquares.com/solutions/deal-acceleration/) [Mergers & Acquisitions](https://linksquares.com/solutions/fundraising-and-ma/) [Vendor Management](https://linksquares.com/solutions/vendor-management/) --- DEPARTMENTS [Legal](https://linksquares.com/solutions/linksquares-for-legal/) [Procurement](https://linksquares.com/solutions/linksquares-for-procurement/) [Sales](https://linksquares.com/solutions/linksquares-for-sales/) - Resources Content [LinkSquares+ Content curated for in-house leaders](https://linksquares.com/plus/) [The Library](https://linksquares.com/library/) Community & Events [Customer Stories](https://linksquares.com/customers/) [Events & Webinars](https://linksquares.com/events/) In the studio [Demo Library](https://linksquares.com/demo-library/) Learning [Blog](https://blog.linksquares.com/) [In-House Insights](https://linksquares.com/inhouse-insights/) [Knowledge Base](https://help.linksquares.com/) [![](https://blog.linksquares.com/hubfs/Navigation/website-menu-navigation-hs-risk-scoring.png)](https://linksquares.com/events/product-spotlight-webinar-risk-revolution/) - Company [About Us](https://linksquares.com/about-us/) [Careers](https://linksquares.com/careers/) [Events](https://linksquares.com/events/) [Partner Program](https://linksquares.com/partners/) [Press](https://blog.linksquares.com/tag/linksquares-news-press) - [Pricing](https://linksquares.com/pricing/) - [Login](https://app.linksquares.com/) - [Request a demo](https://linksquares.com/demo-request/) ![](https://blog.linksquares.com/hs-fs/hubfs/bottomline%20image%20.png?width=575&name=bottomline%20image%20.png) [LinkSquares Team](https://blog.linksquares.com/author/linksquares-team) Jun 22, 2021 6 min read # Customer Spotlight: Bottomline Technologies The following is an excerpt from *[The Link](https://www.flipsnack.com/linksquares/linksquares_thelink_01-2_06182021v2/full-view.html)*, LinkSquares' quarterly publication. [Check out the full publication here.](https://www.flipsnack.com/linksquares/linksquares_thelink_01-2_06182021v2/full-view.html) ## By Automating Contract Management, This Global Fintech Company Finds Information in Minutes, Not Months Bottomline Technologies (NASDAQ: EPAY) handles complex business payments for 600,000 clients worldwide, and their legal team was spending huge amounts of time manually extracting data from thousands of contracts. The team turned to LinkSquares’ AI-based contract management platform to free themselves from such time-consuming drudgery. Now, with all their contracts in LinkSquares, Bottomline’s legal team can find what they need in seconds using full-text searches. The time savings and improved efficiency and collaboration are invaluable. Check out these videos to hear straight from Danielle Sheer, General Counsel at Bottomline, and her team, about their experience using LinkSquares.  [![Read The Link ](https://no-cache.hubspot.com/cta/default/6934676/46d437c7-0282-45aa-b9ed-5169f4a3d619.png)](https://cta-redirect.hubspot.com/cta/redirect/6934676/46d437c7-0282-45aa-b9ed-5169f4a3d619) ## Implementing LinkSquares People often wonder how hard it will be to upload contracts into LinkSquares. Danielle assures them that “it’s a breeze, easier than anybody could imagine.” The LinkSquares support team does the heavy lifting, responds to the customer's needs, and helps them customize the product. “The customizations are controllable and they're designed for teams to say this is the out of box solution that works, and here are the different levers that you can turn to customize for your own use,” Danielle explains.     ## Improving Collaboration with LinkSquares Teamwork is essential in contract management. With everything in one place, it’s easy to see who’s working on what and get notifications when something is ready for a signature. The legal team can see comments from everyone involved in an agreement and ensure decisions were made with proper consideration. In the event of a data breach, they can quickly determine notification requirements and manage risk proactively. As Danielle points out, “Just the other day, I was asked what our ADA Compliance requirements are across 15,000 contracts. There's no way a human could accurately answer that question. With LinkSquares I'm able to run a search across the contracts that I've uploaded to pull out any contract that talks about ADA Compliance, and it's taken me less than a few minutes to do it.”     ## ROI with LinkSquares With any technology purchase, a clear ROI is essential. “If you've been successful to get budget for a contracts management tool, it's beneficial when a legal team can show the results very quickly and LinkSquares has done that for us,” Danielle says. “The Bottomline CEO highlighted the legal team's use of LinkSquares as a way to capitalize on AI systems and tools to be able to deliver accurate results faster to our sales and development teams.” [![Read The Link ](https://no-cache.hubspot.com/cta/default/6934676/46d437c7-0282-45aa-b9ed-5169f4a3d619.png)](https://cta-redirect.hubspot.com/cta/redirect/6934676/46d437c7-0282-45aa-b9ed-5169f4a3d619)   ## Product Innovation LinkSquares turns to our customers to learn more about industry trends and common issues legal teams are facing so products can be designed to help move their business forward. Innovations such as in-app chat and self-serve templating illustrate this. “I've seen a lot of our feedback end up in the product, which is incredibly rewarding because you end up feeling like part of the solution,” Danielle says. “And that just feels good. It feels good as a customer.” The move to LinkSquares has been a game-changer for Bottomline Technologies. “The point is to have information at your fingertips as fast as possible,” Danielle says. “It’s just a smarter way to organize your information and to search for it. All of a sudden, we can service our partners in a faster way, and a more delightful way.” Want to learn more? *[Contact LinkSquares today](https://go.linksquares.com/demo-request)*.  ## Subscribe to the LinkSquares Blog Stay up to date on best practices for GCs and legal teams, current events, legal tech, and more. ## Related Articles ### [LinkSquares Team Feb 02, 2022 6 min read What is Contract Lifecycle Management and Why Legal Teams Need It Modern legal teams face an increasing volume of contracts, complex workflows, and the need to support business operations ... Start Reading](https://blog.linksquares.com/what-is-clm) ### [Chris Combs Jul 27, 2017 20 min read 5 Steps to Properly Recognizing and Reporting Revenue By now, most companies have heard about the Financial Accounting Standards Board Accounting Standards Update called "Revenue ... Start Reading](https://blog.linksquares.com/5-steps-to-reporting-revenue) ### [Mat Calabro Dec 08, 2023 3 min read Streamlining Renewals with Backbone Media Michael Davies is the VP, Finance & Operations at Backbone Media. Backbone Media provides public relations, media planning ... Start Reading](https://blog.linksquares.com/streamlining-renewals-backbone-media) - [Products](https://linksquares.com/products) - [LinkSquares Cloud](https://linksquares.com/products/linksquares-cloud/) - [Prioritize](https://linksquares.com/products/prioritize/) - [Finalize](https://linksquares.com/products/finalize) - [Sign](https://linksquares.com/products/sign) - [Analyze](https://linksquares.com/products/analyze) - [Full Suite](https://linksquares.com/products) - [Integrations](https://linksquares.com/integrations) - [Reporting](https://linksquares.com/products/analyze/features/dashboard/) - [API](https://linksquares.com/integrations/linksquares-api/) - [LinkAI](https://linksquares.com/ai/) - [Agentic AI](https://linksquares.com/agentic-ai/) - [Services](https://linksquares.com/services/) - [Solutions](https://linksquares.com/solutions) - [Crisis Management](https://linksquares.com/solutions/crisis-management/) - [Contract Review](https://linksquares.com/solutions/contract-review/) - [Contract Storage](https://linksquares.com/solutions/contract-storage/) - [Data Privacy & Compliance](https://linksquares.com/solutions/data-privacy-compliance/) - [Deal Acceleration](https://linksquares.com/solutions/deal-acceleration/) - [Mergers & Acquisitions](https://linksquares.com/solutions/fundraising-and-ma/) - [Vendor Management](https://linksquares.com/solutions/vendor-management/) - Departments - [Legal](https://linksquares.com/solutions/linksquares-for-legal/) - [Procurement](https://linksquares.com/solutions/linksquares-for-procurement/) - [Sales](https://linksquares.com/solutions/linksquares-for-sales/) - [Resources](https://linksquares.com/library) - [LinkSquares+](https://linksquares.com/plus) - [Blog](https://blog.linksquares.com/) - [Cockpit Counsel](https://linksquares.com/cockpit-counsel-series) - [Customer Stories](https://linksquares.com/customers) - [Demo Library](https://linksquares.com/demo-library) - [Events & Webinars](https://linksquares.com/events) - [In-House Insights](https://linksquares.com/inhouse-insights/) - [Knowledge Base](https://help.linksquares.com/) - [The Library](https://linksquares.com/resources) - Company - [About Us](https://linksquares.com/about-us) - [Careers](https://linksquares.com/careers) - [Contact Us](https://linksquares.com/contact-us/) - [Onboarding](https://linksquares.com/onboarding-services/) - [Partner Program](https://linksquares.com/partners) - [Pricing](https://linksquares.com/pricing/) - [Press](https://blog.linksquares.com/tag/linksquares-news-events) - [Recognition](https://linksquares.com/recognition/) - [Support](mailto:support@linksquares.com) - [Why LinkSquares](https://linksquares.com/why-linksquares/) #### LINKSQUARES, INC. 60 State St. Suite 1200 Boston, MA 02109 [617-681-8552](tel:617-681-8552) [salesinfo@linksquares.com](mailto:salesinfo@linksquares.com) © 2026 LinkSquares, Inc. - [SaaS Terms of Service](https://linksquares.com/saas-terms-of-service/) - [Privacy](https://linksquares.com/privacy-policy/) - [Security](https://linksquares.com/security/) - [Status](https://linksquares.statuspage.io/) - [Your Privacy Choices](https://go.linksquares.com/linksquares-do-not-sell-or-share-personal-data) - ![aicpa soc 2](https://blog.linksquares.com/hs-fs/hubfs/soc2_66933e61%20copy.png?width=100&height=100&name=soc2_66933e61%20copy.png) - ![barr certification](https://blog.linksquares.com/hs-fs/hubfs/Frame%201921.png?width=129&height=57&name=Frame%201921.png) ```json { "@context" : "http://schema.org", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "United States", "addressLocality" : "Boston", "addressRegion" : "MA", "postalCode" : "02109", "streetAddress" : "60 State Street" }, "knowsLanguage" : "en", "logo" : { "@type" : "ImageObject", "url" : "https://6934676.fs1.hubspotusercontent-na1.net/hubfs/6934676/Navigation/logo_643dd1b1.svg" }, "name" : "LinkSquares", "url" : "https://blog.linksquares.com/customer-spotlight-bottomline-technologies" } ``` ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "abstract" : "By automating contract management, this global fintech company finds information in minutes, not months.", "author" : { "@type" : "Person", "name" : "LinkSquares Team" }, "dateModified" : "2023-08-23T18:01:11Z", "datePublished" : "2021-06-22T20:28:02Z", "headline" : "Customer Spotlight: Bottomline Technologies", "image" : "https://f.hubspotusercontent20.net/hubfs/6934676/bottomline%20image%20.png", "inLanguage" : "en", "keywords" : "[Contract Management]", "mainEntityOfPage" : { "@type" : "WebPage" }, "name" : "Customer Spotlight: Bottomline Technologies", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://6934676.fs1.hubspotusercontent-na1.net/hubfs/6934676/Navigation/logo_643dd1b1.svg" }, "name" : "LinkSquares" }, "text" : "The following is an excerpt from The Link, LinkSquares' quarterly publication. Check out the full publication here. By Automating Contract Management, This Global Fintech Company Finds Information in Minutes, Not Months Bottomline Technologies (NASDAQ: EPAY) handles complex business payments for 600,000 clients worldwide, and their legal team was spending huge amounts of time manually extracting data from thousands of contracts. The team turned to LinkSquares’ AI-based contract management platform to free themselves from such time-consuming drudgery. Now, with all their contracts in LinkSquares, Bottomline’s legal team can find what they need in seconds using full-text searches. The time savings and improved efficiency and collaboration are invaluable. Check out these videos to hear straight from Danielle Sheer, General Counsel at Bottomline, and her team, about their experience using LinkSquares. Implementing LinkSquares People often wonder how hard it will be to upload contracts into LinkSquares. Danielle assures them that “it’s a breeze, easier than anybody could imagine.” The LinkSquares support team does the heavy lifting, responds to the customer's needs, and helps them customize the product. “The customizations are controllable and they're designed for teams to say this is the out of box solution that works, and here are the different levers that you can turn to customize for your own use,” Danielle explains. Improving Collaboration with LinkSquares Teamwork is essential in contract management. With everything in one place, it’s easy to see who’s working on what and get notifications when something is ready for a signature. The legal team can see comments from everyone involved in an agreement and ensure decisions were made with proper consideration. In the event of a data breach, they can quickly determine notification requirements and manage risk proactively. As Danielle points out, “Just the other day, I was asked what our ADA Compliance requirements are across 15,000 contracts. There's no way a human could accurately answer that question. With LinkSquares I'm able to run a search across the contracts that I've uploaded to pull out any contract that talks about ADA Compliance, and it's taken me less than a few minutes to do it.” ROI with LinkSquares With any technology purchase, a clear ROI is essential. “If you've been successful to get budget for a contracts management tool, it's beneficial when a legal team can show the results very quickly and LinkSquares has done that for us,” Danielle says. “The Bottomline CEO highlighted the legal team's use of LinkSquares as a way to capitalize on AI systems and tools to be able to deliver accurate results faster to our sales and development teams.” Product Innovation LinkSquares turns to our customers to learn more about industry trends and common issues legal teams are facing so products can be designed to help move their business forward. Innovations such as in-app chat and self-serve templating illustrate this. “I've seen a lot of our feedback end up in the product, which is incredibly rewarding because you end up feeling like part of the solution,” Danielle says. “And that just feels good. It feels good as a customer.” The move to LinkSquares has been a game-changer for Bottomline Technologies. “The point is to have information at your fingertips as fast as possible,” Danielle says. “It’s just a smarter way to organize your information and to search for it. All of a sudden, we can service our partners in a faster way, and a more delightful way.” Want to learn more? 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