--- title: LinkSquares Appoints Kellie Snyder as Chief Customer Officer description: Kellie Snyder joins LinkSquares as CCO, bringing over two decades of global leadership experience to enhance customer success and drive growth. image: https://blog.linksquares.com/hubfs/Kellie-Snyder-Thumbnail%20(1).png --- [Skip to content](https://blog.linksquares.com/linksquares-appoints-kellie-snyder-as-chief-customer-officer#main-content) [LinkSquares](https://blog.linksquares.com/) Open Mobile Menu [LinkSquares](https://linksquares.com/) Close Mobile Menu [Why LinkSquares](https://linksquares.com/why-linksquares/) [Products](https://linksquares.com/products/) --- [The LinkSquares Cloud One platform for all your in-house legal needs](https://linksquares.com/products/linksquares-cloud/) --- Contract Lifecycle Management Create, review, manage and sign contracts Legal Project Management Centralize your work and keep projects moving Cross-product capabilities Get scalability, efficiency and connectivity LinkSquares Onboarding Experience A step by step guide to get started today --- [Solutions](https://linksquares.com/solutions/) [Customer Stories](https://linksquares.com/customers/) Resources Content [LinkSquares+ Content curated for in-house leaders](https://linksquares.com/plus/) [The Library](https://linksquares.com/library/) In the studio [Demo Library](https://linksquares.com/demo-library/) Community & Events [Customer Stories](https://linksquares.com/customers/) [Events & Webinars](https://linksquares.com/events/) Learning [Blog](https://blog.linksquares.com/) [In-House Insights](https://linksquares.com/inhouse-insights/) [Knowledge Base](https://help.linksquares.com/) [Events](https://linksquares.com/events/) [About Us](https://linksquares.com/about-us/) [Careers](https://linksquares.com/careers/) [Press](https://blog.linksquares.com/tag/linksquares-news-press) [Pricing](https://linksquares.com/pricing/) [Request a demo](https://linksquares.com/demo-request/) Back Close Mobile Menu [Contract Lifecycle Management](https://linksquares.com/products/) [Finalize Streamline your contract creation process](https://linksquares.com/products/finalize/) [Sign Get your contracts executed faster](https://linksquares.com/products/sign/) [Analyze Your post-signature analytics & repository](https://linksquares.com/products/analyze/) [CLM Suite One platform to rule them all](https://linksquares.com/products/) [Request a demo](https://linksquares.com/demo-request/) Back Close Mobile Menu [Legal Project Management](https://linksquares.com/products/) [Prioritize Manage, track, and report on legal work in one place](https://linksquares.com/products/prioritize/) [Request a demo](https://linksquares.com/demo-request/) Back Close Mobile Menu [Cross-product capabilities](https://linksquares.com/products/) [LinkAI Predictive and generative AI](https://linksquares.com/products/analyze/features/ai/) [Integrations Connect the tools you love](https://linksquares.com/integrations/) [Reporting Improve your teams efficiency with KPIs](https://linksquares.com/products/analyze/features/dashboard/) [API Integrate with any third-party app](https://linksquares.com/integrations/linksquares-api/) [Request a demo](https://linksquares.com/demo-request/) Back Close Mobile Menu [Cross-product capabilities](https://linksquares.com/products/) [Onboarding We're here for you from day one](https://linksquares.com/onboarding-services/) [Services Short on time? We can help!](https://linksquares.com/services/) [Support Get answers to all of your technical questions](https://linksquares.com/contact-us/) [Request a demo](https://linksquares.com/demo-request/) [LinkSquares](https://linksquares.com/) - [Why LinkSquares](https://linksquares.com/why-linksquares/) - Products ![](https://images.ctfassets.net/a3hff24q6nt8/104udRs2GzBis3lVOIsQfq/24c371c6c0463777709a98a8bd89cc8c/Image.png) Introducing: Agentic AI for Contract Management Search, edit, and create contracts like never before. [Learn more](https://linksquares.com/agentic-ai/) Contract Lifecycle Management Create, review, manage and sign contracts Legal Project Management Centralize your work and keep projects moving Unified Capabilities Get scalability, efficiency and connectivity LinkSquares Onboarding Experience A step by step guide to get started quickly [Finalize Streamline your contract creation process](https://linksquares.com/products/finalize/) [Sign Get your contracts executed faster](https://linksquares.com/products/sign/) [Analyze Your post-signature analytics & repository](https://linksquares.com/products/analyze/) [CLM Suite One platform to rule them all](https://linksquares.com/products/) [Prioritize Manage, track, and report on legal work in one place](https://linksquares.com/products/prioritize/) [LinkAI Predictive and generative AI](https://linksquares.com/ai/) [Agentic AI Smarter contracting with a multi-agent approach](https://linksquares.com/agentic-ai/) [Integrations Connect the tools you love](https://linksquares.com/integrations/) [Reporting Improve your teams efficiency with KPIs](https://linksquares.com/products/analyze/features/dashboard/) [API Integrate with any third-party app](https://linksquares.com/integrations/linksquares-api/) [Onboarding We're here for you from day one](https://linksquares.com/onboarding-services/) [Services Short on time? We can help!](https://linksquares.com/services/) [Support Get answers to all of your technical questions](https://linksquares.com/contact-us/) - Solutions Use Cases [Crisis Management](https://linksquares.com/solutions/crisis-management/) [Contract Review](https://linksquares.com/solutions/contract-review/) [Contract Storage](https://linksquares.com/solutions/contract-storage/) [Data Privacy & Compliance](https://linksquares.com/solutions/data-privacy-compliance/) [Deal Acceleration](https://linksquares.com/solutions/deal-acceleration/) [Mergers & Acquisitions](https://linksquares.com/solutions/fundraising-and-ma/) [Vendor Management](https://linksquares.com/solutions/vendor-management/) --- DEPARTMENTS [Legal](https://linksquares.com/solutions/linksquares-for-legal/) [Procurement](https://linksquares.com/solutions/linksquares-for-procurement/) [Sales](https://linksquares.com/solutions/linksquares-for-sales/) - Resources Content [LinkSquares+ Content curated for in-house leaders](https://linksquares.com/plus/) [The Library](https://linksquares.com/library/) Community & Events [Customer Stories](https://linksquares.com/customers/) [Events & Webinars](https://linksquares.com/events/) In the studio [Demo Library](https://linksquares.com/demo-library/) Learning [Blog](https://blog.linksquares.com/) [In-House Insights](https://linksquares.com/inhouse-insights/) [Knowledge Base](https://help.linksquares.com/) [![](https://blog.linksquares.com/hubfs/Navigation/website-menu-navigation-hs-risk-scoring.png)](https://linksquares.com/events/product-spotlight-webinar-risk-revolution/) - Company [About Us](https://linksquares.com/about-us/) [Careers](https://linksquares.com/careers/) [Events](https://linksquares.com/events/) [Partner Program](https://linksquares.com/partners/) [Press](https://blog.linksquares.com/tag/linksquares-news-press) - [Pricing](https://linksquares.com/pricing/) - [Login](https://app.linksquares.com/) - [Request a demo](https://linksquares.com/demo-request/) ![Kellie-Snyder-BlogHeader (1)](https://blog.linksquares.com/hs-fs/hubfs/Kellie-Snyder-BlogHeader%20(1).png?width=575&name=Kellie-Snyder-BlogHeader%20(1).png) [Justin McGetrick](https://blog.linksquares.com/author/justin-mcgetrick) Aug 21, 2025 6 min read # LinkSquares Appoints Kellie Snyder as Chief Customer Officer ## Seasoned Customer Success Executive Joins LinkSquares to Further Elevate Customer Relationships and Experience LinkSquares, the leader in AI-powered Contract Lifecycle Management (CLM) solutions, proudly announces the appointment of Kellie Snyder as Chief Customer Officer. Snyder brings exceptional global leadership experience and a proven track record of scaling customer success organizations to drive customer value, retention and financial growth. With over two decades of global leadership experience in professional services and customer success, Snyder is a proven expert in building and scaling organizations that deliver results. She has held senior leadership roles at prominent technology companies including Adobe, CA Technologies (now Broadcom), and Lithium (now Khoros, part of IgniteTech), where she was responsible for large professional services teams and P&Ls in dynamic, multi-product SaaS environments. She served as Chief Customer Officer at Deputy and most recently at Onapsis where she was responsible for all post-sales teams including Renewals. Her career is distinguished by creating the foundational people, processes, and technologies necessary for Customer Success, Services, Education, and Support teams to excel.  "Kellie's appointment marks yet another significant milestone for LinkSquares as we continue to focus on driving ROI for our customers," said Chris Combs, CEO of LinkSquares. "Her exceptional track record in scaling customer-focused organizations perfectly aligns with our mission to deliver outstanding value through our AI-first platform and award-winning customer service. We’re excited to have Kellie's leadership as we embark on our next phase of growth." Throughout her career, Kellie’s  strategic approach to customer success has helped organizations achieve significant improvements in retention rates, customer satisfaction scores, and revenue expansion. Snyder’s storied experience and dedication to customers perfectly supports LinkSquares’ passion for its customer base. Our customer commitment was recently highlighted in the [2025 G2 Summer Grid Report for CLM](https://blog.linksquares.com/linksquares-g2-summer-2025-grid-report), where LinkSquares earned an impressive 98% quality of support rating and ranked #1 in the Mid-Market category. "I'm incredibly excited to join LinkSquares at such a dynamic time in the company's evolution," said Snyder. "The opportunity to work with a team that's genuinely revolutionizing contract management through AI-powered innovation was incredibly compelling. I look forward to building on LinkSquares' strong foundation and helping our customers unlock even greater value from their contract management processes." LinkSquares' AI-powered CLM platform is revolutionizing contract management, helping businesses streamline processes, reduce risk, and increase efficiency. With a focus on customer success and a clear vision for the future, LinkSquares reaffirms its commitment to maintaining its market leadership with this addition. [LinkSquares has been named to the Inc. 5000 list](https://blog.linksquares.com/linksquares-ranks-on-the-2025-inc.-5000-list-of-americas-fastest-growing-private-companies-for-5th-straight-year) of fastest-growing private companies in America for the fifth consecutive year. This recognition highlights the company's commitment to growth and delivering value to customers. Additionally, LinkSquares has been recognized on the [Deloitte Technology Fast 500™](https://blog.linksquares.com/linksquares-ranked-2024-deloitte-technology-fast-500) for the fourth year in a row, securing the #174 spot. This recognition highlights a 675% growth during the last period and underscores the trust customers place in the company's AI-powered contract analytics and management solutions. ## About LinkSquares LinkSquares is the leading AI-powered contract lifecycle management platform, trusted by more than 1,000 customers, including DraftKings, ProPharma, Wayfair, and the Boston Celtics. LinkSquares' advanced AI engine is uniquely designed with a proprietary blend of predictive and generative AI, specifically trained to excel with legal documents. LinkSquares revolutionizes contract management by delivering powerful analytics, minimizing organizational risk, and enhancing the speed and precision of contract workflows at every stage — unlocking greater efficiency, reliability, and strategic value for teams across the business. For more information, visit [www.linksquares.com](http://www.linksquares.com/) or follow us on [LinkedIn](https://c212.net/c/link/?t=0&l=en&o=4433330-1&h=2098137397&u=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flinksquares%2F&a=LinkedIn). ![avatar](https://blog.linksquares.com/hs-fs/hubfs/IMG_3500.jpg?width=290&name=IMG_3500.jpg) #### [Justin McGetrick](https://blog.linksquares.com/author/justin-mcgetrick) Justin McGetrick is a Sr. Marketing Campaign Associate at LinkSquares. [mailto:jmcgetrick@linksquares.com](mailto:jmcgetrick@linksquares.com) ## Subscribe to the LinkSquares Blog Stay up to date on best practices for GCs and legal teams, current events, legal tech, and more. ## Related Articles ### [Justin McGetrick Jun 30, 2025 7 min read LinkSquares CLM Earns Top Satisfaction Rating of 98% Approval | G2 Summer Grid® Report for CLM We're thrilled to announce that LinkSquares has officially ranked #1 in G2's Summer Mid-Market Grid® Report for CLM and has ... Start Reading](https://blog.linksquares.com/linksquares-g2-summer-2025-grid-report) ### [Justin McGetrick Sep 18, 2025 8 min read LinkSquares Ranked #1 in G2 Fall 2025 Grid Report LinkSquares has officially ranked #1 in G2's Fall Mid-Market Grid® Report for CLM and has been named a Leader in G2's Fall ... Start Reading](https://blog.linksquares.com/linksquares-g2-fall-2025-grid-report) ### [Justin McGetrick Mar 24, 2026 5 min read LinkSquares CLM Earns Top Satisfaction Rating in G2 Spring Grid® Report for CLM LinkSquares has been named a Leader in G2’s Spring 2026 Grid for Contract Lifecycle Management (CLM). G2, the world’s largest ... 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[Contract Storage](https://linksquares.com/solutions/contract-storage/) - [Data Privacy & Compliance](https://linksquares.com/solutions/data-privacy-compliance/) - [Deal Acceleration](https://linksquares.com/solutions/deal-acceleration/) - [Mergers & Acquisitions](https://linksquares.com/solutions/fundraising-and-ma/) - [Vendor Management](https://linksquares.com/solutions/vendor-management/) - Departments - [Legal](https://linksquares.com/solutions/linksquares-for-legal/) - [Procurement](https://linksquares.com/solutions/linksquares-for-procurement/) - [Sales](https://linksquares.com/solutions/linksquares-for-sales/) - [Resources](https://linksquares.com/library) - [LinkSquares+](https://linksquares.com/plus) - [Blog](https://blog.linksquares.com/) - [Cockpit Counsel](https://linksquares.com/cockpit-counsel-series) - [Customer Stories](https://linksquares.com/customers) - [Demo Library](https://linksquares.com/demo-library) - [Events & Webinars](https://linksquares.com/events) - [In-House Insights](https://linksquares.com/inhouse-insights/) - [Knowledge Base](https://help.linksquares.com/) - [The Library](https://linksquares.com/resources) - Company - [About Us](https://linksquares.com/about-us) - [Careers](https://linksquares.com/careers) - [Contact Us](https://linksquares.com/contact-us/) - [Onboarding](https://linksquares.com/onboarding-services/) - [Partner Program](https://linksquares.com/partners) - [Pricing](https://linksquares.com/pricing/) - [Press](https://blog.linksquares.com/tag/linksquares-news-events) - [Recognition](https://linksquares.com/recognition/) - [Support](mailto:support@linksquares.com) - [Why LinkSquares](https://linksquares.com/why-linksquares/) #### LINKSQUARES, INC. 60 State St. Suite 1200 Boston, MA 02109 [617-681-8552](tel:617-681-8552) [salesinfo@linksquares.com](mailto:salesinfo@linksquares.com) © 2026 LinkSquares, Inc. - [SaaS Terms of Service](https://linksquares.com/saas-terms-of-service/) - [Privacy](https://linksquares.com/privacy-policy/) - [Security](https://linksquares.com/security/) - [Status](https://linksquares.statuspage.io/) - [Your Privacy Choices](https://go.linksquares.com/linksquares-do-not-sell-or-share-personal-data) - ![aicpa soc 2](https://blog.linksquares.com/hs-fs/hubfs/soc2_66933e61%20copy.png?width=100&height=100&name=soc2_66933e61%20copy.png) - ![barr certification](https://blog.linksquares.com/hs-fs/hubfs/Frame%201921.png?width=129&height=57&name=Frame%201921.png) ```json { "@context" : "http://schema.org", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "United States", "addressLocality" : "Boston", "addressRegion" : "MA", "postalCode" : "02109", "streetAddress" : "60 State Street" }, "knowsLanguage" : "en", "logo" : { "@type" : "ImageObject", "url" : "https://6934676.fs1.hubspotusercontent-na1.net/hubfs/6934676/Navigation/logo_643dd1b1.svg" }, "name" : "LinkSquares", "url" : "https://blog.linksquares.com/linksquares-appoints-kellie-snyder-as-chief-customer-officer" } ``` ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "abstract" : "Kellie Snyder joins LinkSquares as CCO, bringing over two decades of global leadership experience to enhance customer success and drive growth.", "author" : { "@type" : "Person", "name" : "Justin McGetrick" }, "dateModified" : "2025-08-21T13:48:08Z", "datePublished" : "2025-08-21T13:48:08Z", "headline" : "LinkSquares Appoints Kellie Snyder as Chief Customer Officer", "image" : "https://6934676.fs1.hubspotusercontent-na1.net/hubfs/6934676/Kellie-Snyder-Thumbnail%20%281%29.png", "inLanguage" : "en", "keywords" : "[LinkSquares News & Press]", "mainEntityOfPage" : { "@type" : "WebPage" }, "name" : "LinkSquares Appoints Kellie Snyder as Chief Customer Officer", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://6934676.fs1.hubspotusercontent-na1.net/hubfs/6934676/Navigation/logo_643dd1b1.svg" }, "name" : "LinkSquares" }, "text" : "Seasoned Customer Success Executive Joins LinkSquares to Further Elevate Customer Relationships and Experience LinkSquares, the leader in AI-powered Contract Lifecycle Management (CLM) solutions, proudly announces the appointment of Kellie Snyder as Chief Customer Officer. Snyder brings exceptional global leadership experience and a proven track record of scaling customer success organizations to drive customer value, retention and financial growth. With over two decades of global leadership experience in professional services and customer success, Snyder is a proven expert in building and scaling organizations that deliver results. She has held senior leadership roles at prominent technology companies including Adobe, CA Technologies (now Broadcom), and Lithium (now Khoros, part of IgniteTech), where she was responsible for large professional services teams and P&Ls in dynamic, multi-product SaaS environments. She served as Chief Customer Officer at Deputy and most recently at Onapsis where she was responsible for all post-sales teams including Renewals. Her career is distinguished by creating the foundational people, processes, and technologies necessary for Customer Success, Services, Education, and Support teams to excel. \"Kellie's appointment marks yet another significant milestone for LinkSquares as we continue to focus on driving ROI for our customers,\" said Chris Combs, CEO of LinkSquares. \"Her exceptional track record in scaling customer-focused organizations perfectly aligns with our mission to deliver outstanding value through our AI-first platform and award-winning customer service. We’re excited to have Kellie's leadership as we embark on our next phase of growth.\" Throughout her career, Kellie’s strategic approach to customer success has helped organizations achieve significant improvements in retention rates, customer satisfaction scores, and revenue expansion. Snyder’s storied experience and dedication to customers perfectly supports LinkSquares’ passion for its customer base. Our customer commitment was recently highlighted in the 2025 G2 Summer Grid Report for CLM, where LinkSquares earned an impressive 98% quality of support rating and ranked #1 in the Mid-Market category. \"I'm incredibly excited to join LinkSquares at such a dynamic time in the company's evolution,\" said Snyder. \"The opportunity to work with a team that's genuinely revolutionizing contract management through AI-powered innovation was incredibly compelling. I look forward to building on LinkSquares' strong foundation and helping our customers unlock even greater value from their contract management processes.\" LinkSquares' AI-powered CLM platform is revolutionizing contract management, helping businesses streamline processes, reduce risk, and increase efficiency. With a focus on customer success and a clear vision for the future, LinkSquares reaffirms its commitment to maintaining its market leadership with this addition. LinkSquares has been named to the Inc. 5000 list of fastest-growing private companies in America for the fifth consecutive year. This recognition highlights the company's commitment to growth and delivering value to customers. Additionally, LinkSquares has been recognized on the Deloitte Technology Fast 500™ for the fourth year in a row, securing the #174 spot. This recognition highlights a 675% growth during the last period and underscores the trust customers place in the company's AI-powered contract analytics and management solutions. About LinkSquares LinkSquares is the leading AI-powered contract lifecycle management platform, trusted by more than 1,000 customers, including DraftKings, ProPharma, Wayfair, and the Boston Celtics. LinkSquares' advanced AI engine is uniquely designed with a proprietary blend of predictive and generative AI, specifically trained to excel with legal documents. LinkSquares revolutionizes contract management by delivering powerful analytics, minimizing organizational risk, and enhancing the speed and precision of contract workflows at every stage — unlocking greater efficiency, reliability, and strategic value for teams across the business. For more information, visit www.linksquares.com or follow us on LinkedIn.", "url" : "https://blog.linksquares.com/linksquares-appoints-kellie-snyder-as-chief-customer-officer", "wordCount" : "785" } ```